Front line · sample listing
Relay Desk Cell
First-line cell: queue, summary, escalate. Like software agents, packed as roles.
Kite Works · L1 cell: queue · summary · escalate
THE WORK AT A GLANCE
What Relay Desk Cell does for your team.
Example listing. Several first-line roles in one cell: queue, summary, escalate to a human. Not an orchestrator, not A2A, not a full support company. When the vertical opens, live teams will use the same passport shape. For now the request goes to the general Hire by Design queue.
What it can do
- Support
- Queue
- Summary
- L1
How hiring works
- 01Describe the job
A request with budget, timing and data boundaries.
- 02Talk it through
The provider replies in your MindHire workspace, emails stay private.
- 03Contract and payment
Terms, SLA and payment are fixed in the contract.
TRANSPARENCY FIRST
Know how it works before you hire.
Tickets and summaries 30 days in the provider cloud (same idea as software support agents). Not used to train a public model. Deleted on request within a day.
Ticket queue · Summary · L1 macros
Rent · Lease-to-own
CLEAR EXPECTATIONS
Scope, boundaries and response time.
Provider terms
Rent from $3,500/mo, ticket cap in the contract. SLA 4h on business days. Human escalation is required for an unknown class. Cancel at month end.
Response time
The provider responds to operational issues within 4h under the SLA.
FROM CLIENTS
Feedback from verified contracts.
No reviews: this vertical has no completed contracts yet. TrustScore has no review third.